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"Always" and "Never" Are Red Flags in Multiple-Choice Questions

Sean P. Kane, PharmD, BCPS
By Sean P. Kane, PharmD, BCPS
Published June 15, 2025

Why Absolute Terms are Problematic

Answer choices containing absolute terms like "always", "never", "all", "none", and "must" are rarely the correct answer in a multiple-choice assessment. Particularly in the medical field, where there are few "absolute" truths, test-wise students are likely to eliminate these answer choices even if they don't actually have a full understanding of the concept being assessed.

Consider the following fictitious example. Even without having any knowledge of the Veritaserum potion, a test-wise student can make an educated guess on the correct answer:

Harry Potter Potions Class
When brewing Veritaserum potion, which statement about the preparation process is most accurate?

A. The potion must always be stirred exactly 13 times counterclockwise
B. Moonstone powder should never be added during a full moon
C. All successful Veritaserum batches require precisely 21 days of brewing
D. The potion typically requires careful temperature control and timing ✓
A test-wise student would eliminate options A, B, and C because they contain absolute terms (always, never, all). Option D is the only option without absolute language, making it the most likely correct answer.

In this example, a test-wise student's exam performance will reflect their skill in identifying and exploiting this item-writing flaw, rather than their true understanding of the subject matter. As a result, their scores may overestimate their actual competence.

Critical Issue

Absolute terms compromise assessment validity by allowing students to eliminate answer choices based on test-taking strategies rather than content knowledge. This flaw introduces construct-irrelevant variance, as scores may reflect test wiseness instead of true understanding.

Examples of Absolute Terms in Health Sciences Education

In health sciences education, the use of absolute terms is particularly problematic because clinical practice is nuanced and rarely governed by absolutes. For example, a question stating that a specific drug "always" causes a certain side effect or that a particular symptom is "never" associated with a disease fails to account for patient variability and exceptions. As Tarrant et al. found, such flaws are common in high-stakes nursing exams, undermining their ability to measure clinical judgment accurately.

Flawed Question
A 45-year-old patient with diabetes presents for medication counseling. When providing patient education about insulin storage, which statement is most accurate?

A. Insulin must never be stored in the refrigerator once opened.
B. All insulin preparations should always be stored at room temperature.
C. Opened insulin vials can typically be stored at room temperature for up to 28 days. ✓
D. Insulin cannot ever be transported during travel.
Absolute terms ('never,' 'always,' 'cannot ever') in options A, B, and D make them obviously incorrect to test-wise students, allowing elimination without content knowledge. Option C, lacking an absolute term, becomes the default choice through elimination.
Corrected Question
A 45-year-old patient with diabetes presents for medication counseling. When providing patient education about insulin storage, which statement is most accurate?

A. Opened insulin should be discarded immediately after first use to prevent contamination.
B. Insulin preparations are best stored in the freezer to maintain long-term potency.
C. Opened insulin vials can typically be stored at room temperature for up to 28 days. ✓
D. Insulin should be kept in direct sunlight to maintain proper temperature.
This corrected version eliminates absolute terms and creates realistic distractors that require actual knowledge to eliminate. Each option now presents a plausible (though incorrect, except for C) scenario related to insulin storage, requiring content knowledge for accurate selection.

Correcting This Item Writing Flaw

In most cases, an absolute term ("always", "never", etc.) can be replaced with wording that indicates a less black-and-white qualifier:

  • Replace "Always required" with "Typically indicated".
  • Replace "Never appropriate" with "Rarely suitable".
  • Replace "All patients need" with "Most patients benefit from".
  • Replace "Cannot be done" with "Generally not recommended".

By removing absolute terms from answer choices, exam questions more accurately assess student understanding and professional competence. This approach ensures that assessments measure true knowledge rather than test-taking strategies.

Identifying and removing absolute terms can be challenging, especially in large exams or when multiple writers are involved. AI-powered exam analysis platforms, such as ExamEval, can automate the detection of absolute terms and suggest improved wording for exam questions.

References

  1. National Board of Medical Examiners (NBME). Item-Writing Guide. Philadelphia, PA: National Board of Medical Examiners; February 2021.
  2. Haladyna TM, Downing SM, Rodriguez MC. A review of multiple-choice item-writing guidelines for classroom assessment. Appl Meas Educ. 2002;15(3):309-334. doi:10.1207/S15324818AME1503_5
  3. Tarrant M, Knierim A, Hayes SK, Ware J. The frequency of item writing flaws in multiple-choice questions used in high stakes nursing assessments. Nurse Educ Pract. 2006;6(6):354-363. doi:10.1016/j.nepr.2006.07.002

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